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Altitude Software is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. Altitude Software has won 50+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. With about 1100 customers in 80 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. 'Altitude uCI' (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, desktop front-end, voice portal, dialer, routing, thanks to the unified design studio, etc. It is unique in accelerating the creation of services and campaigns, Surveys, Telesales, Collections, Help Desk, monitoring and analytics.
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